Players may lose their Ubisoft account and purchased games if they do not log in regularly

Ubisoft are canceling the account Ubisoft “do not use”, disable access of user to the games they have purchased. According to shares on Twitter, a user received an email from Ubisoft warning that if they did not click on the link in the email, they would not be able to access their account, including all purchased games, after a period of time. certain time.


Ubisoft responded to the above post, writing: “We just want to emphasize that you can avoid having your account closed by logging into your account within 30 days (from receiving the email in the image) ) and select the Cancel account link included in the email.”

The publisher of Assassin’s Creed said that due to the European Union’s General Regulations on Personal Data Protection (abbreviated as GDPR), the company is required to close inactive accounts to comply with data protection laws. local materials. According to a statement on Ubisoft’s website, this will only happen if they have solid evidence that the account in question will remain unused.


The company also stated that it will not delete accounts that have made purchases for four years, although the email sent to users appeared to contradict Ubisoft’s assertion. The email highlighted issues surrounding digital content rights management (DRM) and digital games. In a digital ecosystem, the company has complete control over when delete an account with very little recourse.

Many users are not satisfied with Ubisoft’s response. On Twitter, some expressed that if Ubisoft didn’t want customers to lose access to purchases, they shouldn’t have built a system that would allow this to become a reality. Another user pointed out that the publisher’s policy violated the law in several countries, including Ubisoft’s home country of France. Many other responses see this unusual account policy as a calculated move to attract users to subscribe to the publisher’s Ubisoft + service.

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